Privacy Policy

The party responsible for data processing is:

We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information on how your data is handled.

1. Access data and hosting

You can visit our website without providing personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which may include the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. This serves to safeguard our legitimate interests in the correct presentation of our website pursuant to Art. 6(1)(f) GDPR. All access data is processed only as long as necessary to achieve the aforementioned purposes.

1.1 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected via forms on this website are processed on their servers.

If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Our service providers are located and/or use servers in countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided that the respective service provider is certified. Service providers in the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Where service providers are not certified under the DPF, standard contractual clauses have been concluded as appropriate safeguards.

1.2 Content Delivery Network (CDN)

To ensure shorter loading times, we use a Content Delivery Network (“CDN”) for certain services. With this service, content such as large media files is delivered via regionally distributed servers of external CDN providers. Access data is therefore processed on the servers of these providers.

Our service providers act on our behalf under data processing agreements. For questions regarding our service providers and the basis of our cooperation, please contact us using the contact details provided in this privacy policy.

Our service providers are located and/or use servers in countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided that the respective service provider is certified. Where service providers are not certified under the DPF, standard contractual clauses have been concluded.

1. Data processing for contact and customer communication

We collect personal data if you voluntarily provide it to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such, as we require this data to process your request. Without providing this data, you cannot submit your request.

The data collected is evident from the respective input forms. We use the data you provide to process your inquiries pursuant to Art. 6(1)(b) GDPR.

After complete processing of your request, your data will be restricted for further processing and deleted after the expiry of retention periods under tax and commercial law pursuant to Art. 6(1)(c) GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6(1)(a) GDPR or we reserve the right to further data use permitted by law.

1. Cookies and other technologies

3.1 General information

To make your visit to our website more attractive and enable the use of certain functions, we use technologies including cookies on various pages. Cookies are small text files that are automatically stored on your device.

Some cookies are deleted at the end of your browser session (session cookies). Others remain on your device and allow us to recognise your browser on your next visit (persistent cookies).

Protection of privacy on end devices

When using our online services, we use strictly necessary technologies to provide the telemedia service expressly requested. The storage of information on your device or access to information already stored does not require consent in this case.

For functions that are not strictly necessary, your consent is required. If you do not give consent, some parts of the website may not be fully usable. Any consent you have given remains valid until you change or reset your device settings.

Subsequent data processing through cookies

We use technologies that are necessary for certain website functions (e.g. preference settings). These technologies collect and process IP address, time of visit, device and browser information, and information about your use of our website.

This serves our legitimate interests in optimising our offering pursuant to Art. 6(1)(f) GDPR.

We also use technologies to fulfil legal obligations (e.g. documenting consent) and for web analytics and online marketing. Further information can be found in the following sections.

You can find cookie settings for your browser here:
Microsoft Edge / Safari / Chrome / Firefox / Opera

If you have given consent pursuant to Art. 6(1)(a) GDPR, you can withdraw it at any time via the contact options provided in this privacy policy or via:
https://www.naturnah-verbunden.de/cookie-einstellungen/

3.2 Use of Google services

We use technologies provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

Information collected is usually transmitted to and stored on servers of Google LLC in the USA.

Data processing is based on agreements pursuant to Art. 26 GDPR. Further information:
https://policies.google.com/privacy

Google Analytics

Used for website analysis. Data such as IP address, time of visit, and usage behaviour is processed.

If accessed from the EU, IP addresses are anonymised before further processing.

Google Maps

Used for displaying maps. Data such as IP address and location data are transmitted to Google.

We have no influence on further processing by Google.

1. Social Media

Our presence on Facebook and Instagram (Meta)

If you have given consent, your data may be used for market research and advertising.

Facebook and Instagram are services of Meta Platforms Ireland Ltd.

Data may be transferred to the USA.

Processing is based on joint responsibility agreements pursuant to Art. 26 GDPR.

Further information:
https://www.facebook.com/privacy/policy/
https://privacycenter.instagram.com/

1. Your rights

You have the following rights:

– Right of access (Art. 15 GDPR)
– Right to rectification (Art. 16 GDPR)
– Right to erasure (Art. 17 GDPR)
– Right to restriction of processing (Art. 18 GDPR)
– Right to data portability (Art. 20 GDPR)
– Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

Right to object

You may object to data processing based on legitimate interests at any time.

If processing is for direct marketing, you may object at any time without providing reasons.

Contact

If you have any questions regarding your data, or wish to exercise your rights, please contact us using the contact details in our legal notice (Imprint).